Houston isn’t the only place in Texas having trouble. Spectrum Internet is down all across Texas. Including here. I’m typing this on my iPhone.
They’re not sure if it’s from Beryl or not, but it didn’t go out here until after noon today, and if a Houston power outage is affecting service in the entire state, that’s pretty poor disaster planning by Spectrum.
Will update when I know more.
Update: Back up here at 4:49 PM.
Update 2: All four lights are on but The Internet isn’t showering my screens with any bits. Those 30 minutes of Internet were useful while they lasted…
Update 3: Give them credit: They said by 7 PM, and it came on only a few minutes after that.
Supposedly a Spectrum tower in Houston that was damaged by Beryl was the root of a problem, but that seems suspicious. How can a single tower in Houston take out Internet in Austin and San Antonio? If true, this would be a whole lot of failover plans failed to switch over properly. Where’s the emergency redundancy?